Getting Started

If you are involved in managing Guardian projects, installing/maintaining Guardian devices or responding to incidents on the Guardian Platform then this section of RFCx Support is dedicated to supporting you in getting started. The purpose of this article is to direct you to the articles related to your area of responsibility on the Guardian Platform.

Overview of article categories

• Preparation - everything a partner or administrator needs to know before undertaking Guardian installation
• Installation - guides on the assembly and installation of the Guardian device
• Operation - monitoring incidents and responding with the Guardian App and Dashboard
• Troubleshooting - something has gone wrong, my Guardian isn't responding

Where to start?

You are a ranger, guard or police responsible for responding to incidents in the field:

• Getting Started with Guardian mobile app
• Responding to Incidents (Mobile App)

You are a tree climber responsible for installing the Guardian device:

• Unboxing the Guardian (Package Contents)
• Pre-installation Setup
• Assembly and Tree Installation

You are a partner or administrator responsible for managing projects and monitoring incidents:

• Preparing for a Guardian project
• Creating a project and adding team members
• Understanding the Guardian Dashboard