Understanding the Guardian Dashboard
Guardian dashboard is where rangers and project managers can see incident details and reports that have been collected from Guardian devices and Guardian app. The data such as event history and report history will be saved on Guardian dashboard.
The guardian dashboard is available in 6 languages: English, Bahasa Indonesia, Malay, Portuguese, Sranan tongo and Dutch
Open Guardian dashboard and select Sign In. User can log in with
- username and password
- Google account
Notes: User that has never been registered as an RFCx account will need to register RFCx account by selecting Create an RFCx account and has been invited to a project to see a project reports.
User can reset password by selecting "Reset password" from the log in page.
Selecting a project
User can view incidents from a selected project to see details and created reports from the Guardian app.
Note: You can only see the project you have permission. Learn more about how to add members to the project.
Searching for an incident
User can search for a site or an incident by entering keyword in "Filter by keyword".
Note: There must be at least 3 alphabets for searching the keyword in the filter.
User can search for all incident and any incidents with Recent and Hot tags by selecting Status: Any, Recent, Hot.
Note: Incident status meanings
Any = All incidents that have events
Recent = The incident that has events within the last 6 hours from current
Hot = The incident that has events more than 10 events since the first event
User can include closed incidents to be shown on the page by selecting "Include closed incidents". If user does not want closed incidents to be shown, deselect "Include closed incidents".
User can see the different between open and closed incident by the tag. The closed incident has closed tag along with the incident number. The opened incident will show only incident number.
Note: Incident numbers are running by the project. You will not see incident numbers in order in the same site.
Checking incidents and responses
User can see incident details and created report on Guardian dashboard by selecting an incident from a site of project. If user wants to see all incident from a project, user can select a project from homepage. Then all incident will show up.
Checking all incidents from a project
If the project is not selected, the dashboard will display all incidents from each project in which you are a member. Additionally, if the project is selected, the dashboard will display only incidents from the selected project.
User can check event details and responses from an incident.
After user selected an incident, user can see event details and response (report from Guardian app).
If the incident has been checked and collected data, user can closed the incident by selecting "Mark as closed".
Note: Anyone in the project can close the incident
User can see when the incident has been closed and who closed the incident from the incident detail page.